Refund Policy
At AppUncles, we strive to provide high-quality digital services including web development, app development, software solutions, and digital marketing. Your satisfaction is important to us. Please review our refund terms carefully.
1. Eligibility for Refund
Refunds are considered only if the service delivered does not meet the agreed specifications outlined in your contract or proposal. Refund requests must be submitted in writing within 7 days of delivery or milestone completion.
2. Non-Refundable Cases
- Change of mind after project approval or milestone acceptance.
- Delays caused by client-provided content, assets, or information.
- Third-party costs, licenses, hosting, or subscriptions paid on behalf of the client.
3. Approval Process
All refund requests are reviewed by our team. We may request supporting documentation to validate eligibility. Approval is at the discretion of AppUncles based on contractual scope and deliverables.
4. Refund Method
Approved refunds will be processed within 7 business days to the original payment method used for the transaction.
5. Partial Refunds
If partial work has been completed and accepted, a partial refund may be issued based on the portion of work delivered.
6. Dispute Resolution
Any disputes related to refunds will be resolved through discussion. If unresolved, disputes shall be governed by the laws of India.
7. Contact Us
For refund-related queries, please contact us via the Contact Page and mention “Refund Request” in the subject line.